Assistant Store Manager (Bali - Retail Operations)

Join Maxis, a leading telecommunications and digital services provider, as an Assistant Store Manager in Bali! This is an exciting opportunity to drive retail excellence in one of Indonesia’s most vibrant tourist destinations while leading a high-performing team. With a strong focus on customer satisfaction and operational efficiency, you’ll play a pivotal role in shaping the retail experience for Maxis customers in Bali.

As an Assistant Store Manager, you’ll oversee daily store operations, manage a team of 5-7 employees, and ensure that all Maxis retail stores in Bali meet high standards of service and sales performance. You’ll work closely with regional managers to implement and monitor sales strategies, while also ensuring compliance with company policies and procedures. This role offers a unique blend of retail management experience and a dynamic work environment in one of Indonesia’s most sought-after locations.

📋 Tanggung Jawab Pekerjaan

• Oversee daily store operations, including sales, customer service, and inventory management.
• Manage a team of 5-7 employees, providing coaching, training, and performance evaluations.
• Ensure all Maxis retail stores in Bali meet sales targets and customer satisfaction metrics.
• Implement and monitor sales strategies, working closely with regional managers.
• Ensure compliance with company policies, procedures, and regulations.
• Conduct regular store audits to identify areas for improvement and implement corrective actions.
• Leverage POS systems and retail analytics tools to track performance and make data-driven decisions.
• Collaborate with cross-functional teams to drive operational excellence and customer satisfaction.

🎓 Kualifikasi & Syarat

• Bachelor’s degree in Business Administration, Retail Management, or a related field.
• Minimum of 3 years of experience in retail management, preferably in the telecommunications or digital services industry.
• Proven track record of achieving sales targets and improving store performance.
• Strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
• Excellent communication and interpersonal skills, with the ability to build strong relationships with customers and colleagues.
• Proficiency in using retail management software, such as POS systems, inventory management tools, and retail analytics platforms.
• Understanding of the telecommunications and digital services industry, including products and services offered by Maxis.
• Ability to work in a fast-paced, dynamic environment with a strong focus on customer satisfaction and operational efficiency.

🛠️ Keahlian

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